Answers about magazine ad workflow, Excel setup, InDesign output, flatplan automation, support, pricing, and billing.
Common questions
Before you buy
🚀
Getting Started
Do you offer a free trial?
+
Yes! We offer a 30-day free trial with no commitments, giving you plenty of time to evaluate the system. No credit card required to start.
Can I cancel anytime?
+
Absolutely. You can cancel anytime with no cancellation fees. We believe in earning your business every month, not locking you into contracts.
How much does it cost?
+
PublicationFlow starts with a 30-day free trial. Starter is $100/month for ad layout workflow, and Complete is $149/month for the full connected workflow. No credit card is required for the trial. See pricing.
Are there any signup fees?
+
If you pick up the program right away, there are no sign-up fees. If you need custom updates or more involved training, there may be small fees — but we keep those to a minimum.
How do I get started?
+
Just email or call us. Each publication has unique ad sizes that we need to set up. We recommend sharing your screen with us for installation and training — you can use AnyDesk, Google Meet, or Zoom.
Is there a learning curve?
+
Yes. PublicationFlow is a real production system, so the first setup period takes attention. We help match it to your ad sizes, file naming, issue structure, layout habits, and billing workflow. Once that foundation is in place, the payoff is huge: faster layouts, fewer missed ads, cleaner billing, and a workflow your team can rely on every issue.
🔒
Trust & Security
Is this a legitimate business?
+
100%. We are fully registered in New York State, with over 10 years in business. You can call the founder, Yaakov, directly at 718-705-4939. Contact us for references and publication workflow details.
Is the software safe? My antivirus flagged it.
+
The program is a macro-enabled Excel workbook. Some antivirus programs may flag it as a false positive. You can safely allow it through. We constantly test to keep things secure.
⚙️
How It Works
Does it work with multiple users?
+
Yes. If you encounter any issues with shared access, try closing and re-opening the file — that usually resolves it.
What makes your FlatPlan better than competitors?
+
Your files stay on your PC — no uploading to a portal. We offer clear monthly pricing, a 30-day free trial, and personal support from someone who understands real publication production.
I'm getting an error in Excel. What should I do?
+
Take a screenshot and send it to support describing when the issue occurred. We'll diagnose it quickly and get you back on track.
Still have questions?
We're real people and we love helping publishers. Reach out anytime.